Customer
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with SAP Business One
Polytex Environmental (Netherlands) Inks Finds Holistic Process Solution with BatchMaster Manufacturing (BMM) and SAP Business One
To effectively support the printing industry, an 80,000 square-foot plant, including research and development and manufacturing, was established in 1986 in the Bronx, N.Y.
Before the change, Polytex utilized technology that offered functionality in finance and distribution but with no connection to Lab (Product Development) and Factory (Production Management). According to C.O.O. Henri Pigmans, “We needed a solution that offered us a streamlined process between research and development, manufacturing, and product distribution. We saw a lot of software in our search, but most of what we saw was incomplete for our needs and very expensive to implement.” Pigmans says, “Once we saw the smooth functionality with BMM supporting our process needs, we realized it looked like the right solution. The price met the size of our company as well.”
While SAP Business One was an early favorite for its slick reporting and data mining capabilities, Polytex’s need for support in the lab and on the manufacturing floor drove them to search for alternate solutions. “At first, we didn’t know that a process manufacturing-specific add-on to Business One was available,” says Pigmans. “Once we saw BMM integrated directly into SAP Business One, we knew that we were looking at the right product. We like the way documents come out in a uniform way and appreciate the very organized and professional look that the solution offers.”
Pigmans also points out that their business model makes them unique and that BatchMaster understood and supported their business logic. “Much of what we do is one-off custom,” says Pigmans. “We take existing formulas from stock and customize them to meet the target goals for product application. We make relatively expensive products and pride ourselves on our quick turn-around and responsiveness to our customers.” Pigmans goes on to explain that “product can look different every time. We need to be able to plan our bases but reformulate with almost every order. We may need to replace the components with every sale, but the base remains constant. It’s the finished formula that changes by request. BatchMaster understood those requirements. BMM seems to think the same way we do.”